Privacy Policy

This Privacy Policy describes how SHRSHIK TECHNOLOGIES (OPC) PRIVATE LIMITED ("we", "us", or "our") collects, uses, and protects the personal information of users ("you" or "your") of the ShareShiksha mobile application and related services.

1. Introduction

By using our mobile application, you agree to this Privacy Policy. We are committed to safeguarding your privacy and ensuring transparency about how we handle your personal data.

2. Information We Collect

We collect the following personal information to provide and improve our services:

Mobile Number – used for account registration, verification, and communication.
Email Address – used for login, password recovery, and important notifications.
Address – used to identify your service location or for delivery-related purposes.

We may also collect certain non-personal data such as device details, IP address, and app usage analytics for performance monitoring and security enhancement.

3. How We Use Your Information

To verify user identity and create user accounts.
To provide, maintain, and improve app functionality.
To send important notifications, updates, or promotional offers.
To respond to customer queries or support requests.
To ensure app security and prevent fraudulent activities.

4. Data Sharing and Disclosure

We respect your privacy. Your information is not shared, sold, or rented to any third party, except in the following cases:

When required by law, regulation, or government authority.
With trusted third-party service providers (e.g., hosting, analytics, or messaging services) under strict confidentiality agreements.
With your explicit consent, for a specific purpose.

5. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no online platform can guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to provide our services or comply with legal obligations. Once your account is deleted or inactive, your data will be securely removed from our systems within a reasonable time.

7. Your Rights

You can access and review the data we hold about you.
You can request correction or deletion of your personal data.
You can withdraw consent for certain uses, where applicable.

To exercise your rights, contact us using the information provided below.

8. Children's Privacy

ShareShiksha does not knowingly collect data from individuals under the age of 13. If we become aware that a child has provided us with personal data, we will delete it immediately.

9. Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for legal and operational reasons. The revised policy will be posted on this page with the updated date.